Frequently asked questions
All the answers, minus the stress.
Standard delivery typically takes 3–5 working days after your order is confirmed. Delivery timing may vary during sales or high-volume periods.
Yes. Eligible unworn items can be exchanged within the stated exchange window, provided the original tags and packaging are intact.
Check the size guide on the product page and compare the listed measurements with a similar garment you already own for the most accurate fit.
Cash on delivery is available on eligible orders and locations. Available payment methods are shown during checkout.
Always follow the care instructions provided with your garment. For embroidered or delicate pieces, gentle washing and low heat are recommended.
Once your order is successfully placed, you should receive an order confirmation with the details you submitted at checkout.
Tracking information is shared once your order has been dispatched, where tracking is available for the selected delivery method.
Exchange eligibility for discounted items can differ by promotion. Please review the applicable sale terms or contact customer care before sending an item back.
Use the garment measurements and intended fit as your guide. If you prefer a more relaxed fit, selecting the larger of the two sizes is usually the safer option.
Use low heat and avoid placing the iron directly over delicate embroidery or embellishment. A protective cloth or gentle steaming is recommended where appropriate.
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